No, your emergency contacts do not need to download the app to receive emergency alerts.

You simply need to add their cell phone numbers as emergency contacts within the app. When you trigger your device, your emergency contacts will receive phone calls and text messages from a Swedish phone number.

We recommend that you ask your emergency contacts to add the Plegium phone number to their contact list for easy identification. Phone calls will come from +46 8 446 820 20.

No, a subscription is not required to use your Plegium device. You can use the free Plegium app to add up to 2 emergency contacts who will receive free location text messages and phone calls if you ever trigger your self defense spray or alarm button.

However, we do offer two optional paid subscription plans. The first is Plegium Premium, which includes additional safety features such as professional monitoring, live GPS tracking, ability to add up to 7 emergency contacts, an in-app panic button, and more. The cost for Plegium Premium is 99 SEK per month, with a free one-month trial.

The second option is Plegium Plus, which offers the same features as Plegium Premium, except for professional monitoring. Plegium Plus costs 49 SEK per month.

Plegium Premium includes a 24/7 professional monitoring service that is activated when you trigger your device. When you activate your device, the Plegium app immediately connects to a call center, which then notifies first responders about your situation and location.

This service is included in your Plegium Premium subscription and there is no additional cost for this feature. First responders will then take immediate action to ensure your safety.

To trigger your Plegium Smart Emergency Button, simply press and hold both buttons on the side for 2 seconds. This will activate the alarm and send emergency alerts to your pre-set emergency contacts via phone call and text message, including your current location.

The device must be connected to your phone via Bluetooth for the alarm to be activated.

Setting up your Plegium Smart Emergency Button with your phone is a quick and easy process. Here's how to do it:

1. Download the Plegium app from the App Store or Google Play. Create an account and follow the setup instructions in the app. Make sure to grant the app permission to use Bluetooth and location services.
   
     
   
   
2. Connect your emergency button to the app by tapping "Add device" on the home screen, then entering the four-digit code found on the back of the product. You can also add your device by going to Settings > Nearby Plegium Devices and finding your device in the list.
   
   
3. Add emergency contacts by clicking "Add contact" in the app and selecting up to 5 contacts from your phone's contact list.

Keep in mind that for the emergency alerts to function, the Plegium app must be open or running in the background, otherwise it will not be able to receive the signal from the button when it's activated.